Filter by rating :
44 of 230 reviews with 1-star rating. Clear filter
filters

Don't use | Citicards review from Mesquite, Texas

1.0
Details
Member for 12 years - bill crossed in mail at Xmas and got charged $25 fee. Citi will not do a courtesy removal unless fault of bank. Calls go to India where you are put on hold and it's very noisy so you cannot hear. Got supervisor in Florida who basically said - sorry - we don't care for you. Cancelled card. Don't use this company.
View full review
Review
#1762158 Review #1762158 is a subjective opinion of poster.
Product
Citicards Credit Card

None none | Citicards review from Portland, Oregon

1.0
Details
Where is a secure email that I can use to contact you. I no longer have a valid login and need to close an old card.
View full review
Review
#1724191 Review #1724191 is a subjective opinion of poster.
Product
Citicards Website
1.0
Details
Applied for the Aadvantage MileUp CitiCards MasterCard. I was approved for the card and a promotion of 10,000 American Airline miles upon spending $500 or more within the first three months of activating the card. I made the purchases within the allotted time frame....
View full review
Review
#1718169 Review #1718169 is a subjective opinion of poster.
Product
Citicards Credit Card
Cons
  • Worst customer service ever
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Hard credit hit | Citicards review from Carrollton, Texas

1.0
Details
cbna made a fraudulent hard hit on my credit even though I had not applied for any products
View full review
Review
#1633211 Review #1633211 is a subjective opinion of poster.

Seriously?!?! | Citicards review

1.0
Details
Just closed my account & cut up my card after 10 years of being with Citicard. 7 days late (first time) & can't remove a $25 late fee. Unbelievable!!! Will never apply for one of their cards again. Very poor policy & customer relations.
View full review
Review
#1628647 Review #1628647 is a subjective opinion of poster.
Product
Citicards Credit Card
Reason of review
Poor customer service
1.2
Details
We have had the Costco Citi card for a couple of years. We opened another credit card for the sole purpose of doing a balance transfer and taking advantage of the low APR for the transfer. The bank that sent the balance transfer check mistakenly cancelled the check. We...
View full review
Review
#1617209 Review #1617209 is a subjective opinion of poster.
Product
Citicards Credit Card
Reason of review
Poor customer service
1.0
Details
I received a late payment notice by email yesterday on my Citi AAdvantage card for their $99 annual membership fee. I haven’t used this card in over a year. I initially got the card for a family vacation that was in December 2017. They offered an attractive signup...
View full review
Review
#1570597 Review #1570597 is a subjective opinion of poster.
Product
Citicards Credit Card
Cons
  • Transferred multiple times
  • Do not care
  • Handling of charge dispute
Reason of review
Problems with payment
Loss
$99
Preferred solution
Full refund

Getting harrassed by customer service | Citicards review from Gainesville, Florida

1.4
Details
Have been with Citi Bank for 14 years and never had an issue until last month. My auto payments and purchases for my credit card suddenly would not go through. When I called to find out why, all they did was harass me and would not tell me why this happened. The last guy I talked to was Orlan ID#J2RE23. He refused to give me his last name. He did nothing but harass me and would not tell my why this happened. Worst customer service ever.
View full review
Review
#1568625 Review #1568625 is a subjective opinion of poster.
Product
Citicards Credit Card

Harrassing Phone Calls | Citicards review

1.0
Details
They call me daily. Like 3 times a day. It is uncalled for to be calling me that much in one day.
View full review
Review
#1521223 Review #1521223 is a subjective opinion of poster.
Product
Citicards Credit Card

Contact Citicards Customer Service

Website:
Phone:
(800) 347-4934
All Citicards Contacts

Citicards Products and Services Reviews

Compare Citicards to

Citicards
Citicards
1633 reviews
1.6
VS
Chase Bank
Chase Bank
1633 reviews
1.5
Compare Citicards vs Chase Bank

Latest Question

Citicards Questions
1.0
Details
BBB Complaint Filed: End of November (for those still following at home) Last response: Feb 13 Okay so after another useless phonemail from Jessica today from some Executive office, she has wasted MY TIME AGAIN to state that they are not changing their decision on...
View full review
Review
#1471176 Review #1471176 is a subjective opinion of poster.
Product
Citicards Credit Card
Cons
  • Level of help
  • How little they care
  • Bad customer service
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Full refund