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After I had a bad experience with a seller who asked me to pay by PayPal as friends and family (I did not know I wouldn’t be protected by PayPal) I requested support from citi bank to solve my dispute. They made me send about 6 faxes with all the evidence which I had...
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Company wrote 0 private or public responses to the review from Nov 17.
1.0
#1402264
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CitiBank Credit Card Customer Service is the worst customer service that I have ever dealt with in my entire life! Their automated system is NOT designed to help you in anyway and Citi Does anything they can to avoid letting you speak to a live person and the automated...
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Company wrote 0 private or public responses to the review from Nov 13.
h.kitchener
h.kitchener

Any company that has foreign "customer service" reps does not deserve your business. Find another bank.

1.0
#1399414
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from 6/18-9/11/18 stayed at a red roof inn motel. used a debit card 2 times and several different cards over a period of 3 months. all cards were charged for the same days every day. I,m 70. in a wheelchair. no receipt given. 6 times requested statements. never...
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Company wrote 0 private or public responses to the review from Nov 05.
1.0
#1394142
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While in Nebraska last Month I had three 30 minute conversations with Citi's customer service. This was about getting a new card. They promised me it would be sent by FedEx free of charge along with an email with a tracking number. Neither of those items happen. Only...
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Company wrote 0 private or public responses to the review from Oct 03.
3.1
#1372529
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Citicards - Cant connect by phone

Trying to call since cant make online payment
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 01.
#1370454
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Citicards - Flex being forced on 3 cards

Citicards - Flex being forced on 3 cards
I have three citi credit cards and yesterday I received a letter that they are forcing flex on all three. It states in the paperwork I don’t have a right to reject this. If I wanted flex I would’ve signed up for it. Also they will be raising my interest-rate to 16 99. I have a 850 credit score. This is BS !!! And if I close all 3 that would hurt my score tremendously. They used to be one of my favorite credit card companies but not anymore.
Company wrote 0 private or public responses to the review from Sep 21.
1.8
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#1362282
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I have been trying to view my online banking credit card accounts for 6 weeks now. I have spoken to 12 different people in 3 different departments as I cannot sign on without a debit card number, and I dont have a debit card number because I have not received my new...
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Company wrote 0 public responses to the review from Sep 18.
#1359521
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Citicards - Lost stolem cc

New card sent old one deactivated
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 31.
3.2
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#1343411
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I HAVE 5 CARDS ALL OF THEM ARE NOW CLOSED DUE TO A HACKER IN INDIA WE HAVE TO CLOSED ALL OF OUR ACCOUNTSTHEY CANT HELP YOU AT ALL IF IT HAPPEN TO YOU GET READY FOR THE BATTLE OF YOU LIFEI WILL GIVE YOU A LAW FRIM THAT CAN AND WILL GO AFTER CITI BANKS AND TRHEY WILL...
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Company wrote 0 public responses to the review from Aug 29.
#1341575
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Citicards - Have a late fee in my card account ask to removed waived

Call costumer service and a superviser and they can remove a late fee Im a loyal costumer with Citi also has my bank account and never happens before late 1 day , my next step is close my bank account and cancel the credit card
Company wrote 0 private or public responses to the review from Jul 19.
2.2
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#1307862
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