Customer service is ignoring me | Citicards in Mcminnville, Oregon

I used their online chat and was told they could not help me and I would have to call to talk to a supervisor. I called, waited over 30 minutes, only to be told that all the supervisors were either not available or helping other customers. I asked to be called back when they were available, and left my cell phone number. It has been 24 hours and no one has called. I feel like I just got the brush off. So I am going to stop using my citi card for any new purchases and only leave one monthly recurring utility payment on it to keep the card active. US Bank will be very happy, as I will be putting all my purchases on their credit card instead of Citi! US Bank customer service is outstanding.
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#899849 Review #899849 is a subjective opinion of poster.
Citicards Customer Care
Reason of review
Poor customer service

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(800) 347-4934
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