I'm an excellent customer and my card is always suspended as they want to verify my purchase - sometimes as small as $38. I pay my balance in full each month, regardless of the balance.
I've never been late in my payment. Standing at a counter only to have your card declined is highly embarrassing and so inconvenient. Their concerns are no different from any of their competitors and I've never had any other company react like CitiCard.
The amount of time I have to spend on the phone with them makes this card so not worth my time. I'm going back to Discover.
Product or Service Mentioned: Citicards Credit Card.
Reason of review: Stated. Value of loss: time that I can't recoup.
Monetary Loss: $1.
Preferred solution: Let the company propose a solution.