Last year, I tried to settle my account with Citicards. The customer service at citicards stated they can't offer me that option to settle my account.
This year, I tried to do the same and I was denied. I asked to settle my account and my APR is still %29.74. Im going thru hardship due to loosing my job. I feel like I can't afford having this credit card and I can't seem to get rid of it.
This company doesn't help at all. Chase is the way to go.
Chase offers settlements and their hardship program is reasonable for someone that loses their job. If you're thinking of applying to citicards be aware you might be stuck with them for years to come they offer zero settlements.
Product or Service Mentioned: Citicards Account.
Reason of review: Problems with payment.
I didn't like: Level of help.