Citi cards *** customer service | Citicards in Brooklyn, New York

After being a victim of fraud citi card had drained me of all my energy from 8 am. The questions which were asked were ridiculous. The rude Female from India I believe was of no help, refused to transfer me to her supervisor and give me her name. I'm absolutely disgusted . I have been a customer for 20 years. Spent hours on the phone . There is so much competition nowadays , there is no point to stay with citi card. Two hours on Saturday morning are wasted trying to prove to a bunch of people that barely speak English that I am in fact a victim of fraud. No thank you.
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Review
#933135 Review #933135 is a subjective opinion of poster.
Service
Citicards Customer Care
Reason of review
Poor customer service

Citicards Customer Care Review from Brooklyn, New York

1.2
Details
As most people are finding Citi customer service reps are not trained to sort thru account issues even supposed managers, I never had an issue with American Express for ten years I have had no issues second Costco switched the problem started currently seeking legal consel to sort through two day circus of Citi Visa having mismanaged my account. They are refusing to cancel my account on top of previous issues.
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Review
#893065 Review #893065 is a subjective opinion of poster.
Service
Citicards Customer Care
Reason of review
Poor customer service

Contact Citicards Customer Service

Website:
creditcards.citi.com
Phone:
(800) 347-4934
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