Citicards Customer Care Review

Worst customer service so far....kept on hold for 35 minutes and waiting....Tried 3 times in last 2 days and gave up after 30 minutes of waiting...$50 eligible statement credit not provided
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Review
#869647 Review #869647 is a subjective opinion of poster.
Service
Citicards Customer Care
Reason of review
Poor customer service

Rip me off on my credit bonus | Citicards in Middletown, Connecticut

I am moving out of US and wanted to redeem my cash reward. They said that they have a policy that no redemption will be allowed below $50. This was never informed by customer care associate when I took the card. This is oversmartness and cheating customer. They didn't even show courtesy to do an exception. I called them, tried online chat and email as well. If you ask them that I want to complain about this, they won't direct you to someone as well by clearly saying that they won't do it even if they know the contact person. This was too ridiculous.
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Review
#390123 Review #390123 is a subjective opinion of poster.
Service
Citicards Customer Care
Loss
$30

Contact Citicards Customer Service

Website:
creditcards.citi.com
Phone:
(800) 347-4934
All Citicards Contacts

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