Citicards
Reviews and Complaints
Closed card
- Points
- Worst customer service ever
Preferred solution: Let the company propose a solution
Getting harrassed by customer service
Quickbooks cannot download tranactions from Citi card
Preferred solution: Let the company propose a solution
Flex being forced on 3 cards
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Verified ReviewerHave a late fee in my card account ask to removed waived
Absolutely stupid
Obviously your service people are poorly trained. I called the Chat Line to ask for info.
on two transactions on my credit card(9365) in Oct. 2016. After 20 minutes the brilliant chat service person finally told me that his access only goes to Feb 2017. He obviously was ignorant of that fact.Why?
He then told me to call 800-950-****, where ,after 5 minutes of recorded message nonsense i spoke with a rep, obviously as ill-trained as the Chat Line person. So, after 15 minutes of wasted time with her, she then informed me that her records only go back to March, 2017.Why didn't she know that before i wasted my time?I have been a loyal customer since 1990 and am disgusted with the incompetence i have experienced. I will now do the bulk of my credit card purchases with Bank of America where i get more intelligent service.
I want you respond,and not just with "I'm sorry" nonsense. My e-mail address is schwrtz_brry@***.com
Preferred solution: Let the company propose a solution
NOT HAPPY
Bought a product from a sales person via phone with the understanding I could review contract products (Real Estate related). They lied and I couldn't cancel and in fact charged me for something I never confirmed, on yelp this was a huge issue..
Brought this to Citi's attention and filed a dispute.. They said after about a month that since I confirmed the charge I had to take it up with the merchant... what is the point of having card security etc if when duped they don't help?
I showed the unsigned contract and the texts of me asking the merchant for everything in writing... *** to Citi...
- How little they care
Preferred solution: Full refund
Whats Up
- Easy deals
Preferred solution: Let the company propose a solution
Nothing easy about CITI Easy Deals
Preferred solution: remove savings statement from billing statement
Citicards Account Review
Citicards - Account Review from Wake Forest, North Carolina
Awful Customer Service
- I hate them bad customer service
Citicards Customer Care Review from Pipersville, Pennsylvania
WORST Customer Service EVER
Citi Cards Thank You Premier
- Points
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I want three is just a scam they are a vanilla tree it will save them LOL it