Product: Citicards Citi Easy Deals Rewards Program Clear all filters (2 of 2 reviews match)
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Citicards - RECURRING PAYMENTS

1.0
Details
Have contacted CITICARDS twice about the recurring payments on my cards (I have 2 accounts) for several years, I had recurring payments, which was very convenient, then all of a sudden, whenever I make a payment it is in 2 payments. One at the first and one in the middle of the month. Have tried to get this resolved, NOT - Not even an answer to a very valid question. I HATE THIS COMPANY - want to pay the cards off and shred them - worst company to deal with. Don't understand how a company as large as this can just disregard customers like this. We pay the salary of the employees and the CEO'S - they better remember - THE BIGGER THEY ARE, THE HARDER THEY FALL - lots of very well known companies have gone under because of mismanagement. The are not above that.
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Review
#1071150 Review #1071150 is a subjective opinion of poster.
Service
Citicards Citi Easy Deals Rewards Program
Cons
  • I hate them bad customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Personal credit card account

Citicards - Nothing easy about CITI Easy Deals

2.0
Details
It took 25 minutes to reset the password to access the citi easy deals account. Once there - WOW 10% discount on mostly restaurants. What a waste of my time and efforts. Three connections to get to someone who was spitting into her mike. The billing statement is setup to act like bait claiming you have a lot of SAVINGS but you find the SAVINGS has nothing to do with the deals. Not only a gimmick but one with poor value - avoid it! Everyone should know any business offers a 10 percent discount regularly - typically once a quarter and up to 25 percent discounts one or two times a year, therefore, these are NOT deals.
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Review
#1009486 Review #1009486 is a subjective opinion of poster.
Service
Citicards Citi Easy Deals Rewards Program
Reason of review
Poor customer service
Preferred solution
remove savings statement from billing statement

Contact Citicards Customer Service

Website:
creditcards.citi.com
Phone:
(800) 347-4934
All Citicards Contacts

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