Product: Citicards Account Clear all filters (0 of 46 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I have been a customer of Citi Bank for aver 2 decades.I pay mu bills on time using money orders. Last Friday I by accident sent in a receipt and money order for $120.00 payment. After mailing this payment I noticed the mo was not put in the envelop. I waited until...
Read more
Product
Citicards Account
#1165046
Reply to reviews
I received a payment notification for the very first time and it had 2 late charges on it.I immediately called and tried to speak with customer care and they just gave me the obvious blurb and it sounds like they are just reading a script about how we can only adjust 1...
Read more
Anonymous
Danley B. Wolfe

What has happened to Citi credit card (citicard) customer service. Used to be tops in my book even dealing with extraordinary issues while standing in line at HSBC Bank (Hong ...

Product
Citicards Account
#1141294
Reply to reviews
Last year, I tried to settle my account with Citicards. The customer service at citicards stated they can't offer me that option to settle my account. This year, I tried to do the same and I was denied. I asked to settle my account and my APR is still %29.74. Im going...
Read more
1.0
Product
Citicards Account
I didn't like
  • Level of help
#1104006
Reply to reviews
When I asked for a supervisor and a telephone number of someone I can call to complain and request this issue get expedited, I get, "Sorry, there is no number." I am now going to look for a different visa card that has good perks. When companies get big (like Citi - they forget to got them there). Unfortunately, we are in limbo till I can get replacement cards...
Read more
1.0
Product
Citicards Account
I didn't like
  • Spent over 4 hours on phone trying to get assistance
  • Customer service
  • Make a mistake and maybe they will fix
#1091241
Reply to reviews
EVERY SINGLE TIME I try to log on to pay my bill, I am locked out.It says I have an incorrect log on. I then proceed to verify my identity and it says I don't know who I am! I know it is the system because I have a password saver that logs all my passwords and it's...
Read more
Product
Citicards Account
#1054286
Reply to reviews
I applied for a citi double cash back credit card.I got a letter that it was approved and I would receive my card in 7 to 10 business days. However, before I received my card, I get another letter saying the early fraud detection had blocked my card due to a...
Read more
Product
Citicards Account
#1000475
Reply to reviews
I have been a CitiCards customer for 15 years and had several credit card accounts. my FICO is in the 800's, never been late and used the cards often. My limit had just been raised in one account without my asking s obviously I was a good credit risk. Citicards also...
Read more
Product
Citicards Account
#978939
Reply to reviews
Show

Citicards Account Review

I still can't access my citi MasterCard account name is right phone number is right date of birth is wrong and social security number is wrong i have had this credit card over one year they up date there systems now I'm just stuck
1.7
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Citicards Account
#958177
Reply to reviews
Show

Citicards Account Review

Account information is wrong and was hung up on by supervisor what are you doing there so now what
2.4
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Citicards Account
#953955
Reply to reviews
I have had issues with my costco citicard online payments since day 1 of the switch from American Express.The first payment appeared to go through. When I logged in to pay the 2nd month, it would not let me pay. I called customer service and was told my first payment...
Read more
1.8
Product
Citicards Account
#944815
Reply to reviews