Have had card for years,Pay via internet never had a problem
all of a sudden it becomes difficult to login , have to login twice,then after a couple of months of this,can't log in at all try everything I've ever run into online,still can't get in.Call customer service number(no service available) get an agent who doesn't want to help,try again
get one who tells me to try what i've tryed multiple times,I tell him so ,he repeats same thing,on,on,on.Tell him close account,get transfered to account agent,he regretfully complies to close account tells me will email
confirmation,still waiting (1 week).If the customer service number is not locate in US,forget getting customer service.
Product or Service Mentioned: Citicards Credit Card.
Monetary Loss: $1000.