Citicards Customer Care Reviews in San Francisco, California
WORST Customer Service EVER | Citicards in San Francisco, California
I just signed up for this credit card and wished I had known about the terrible customer service. I would have never signed up. I never thought customer service would even be this terrible because AMEX, Discover, Chase, and Capital One are AMAZING. Never thought it was possible, but Citi has made horrible credit card company customer service possible. They deserve an award for being so noticeably terrible. 1. 45min to 60min call waits. 2. When you finally get to speak to someone, they are rude and don't "listen" 3. They will hang up on you if they don't want to address your concerns any more 4. If they feel like they are done helping you, they will end the call, regardless of whether you are actually done with your questions. 5. NO ONE CARES about your issues, you are SOL.
Citicards Customer Care
Reason of review
Poor customer service
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