New Reviewer

2 of 2: I am 80 years old. My 20+years with your credit card company shows I always paid my bill within one or two days after receiving it.

I sent another email to your office. Because of the postal strike, my payment was not received; but you sent me email asking ME to print your bill. When I looked at the bill, I THEN learned about the payment. I called, explained the situation.

My Dividend Dollars were greater than the bill, but it could not be used to pay the bill. I immediately paid the bill (thereby creating a credit when both were received) via check and mailed it within 10 minutes after talking to Citi's rep. My doctor requested a refill for my very necessary blood pressure meds of my pharmacy. They deliver; I cannot get to the pharmacy.

My PAYMENT WAS DENIED, AND THE PHARMACY CALLED ME. This is humiliating and deprivation of my right to live.

I called Citi again, and they told me there was nothing they could do. (That's with 20+ years of excellent credit and their admission the post office was behind via the email they sent) Too bad, they seemed to say, die.

User's recommendation: Don't use Citi Corps.

Product or Service Mentioned: Citicards Credit Card.

Preferred solution: They call the pharmacy and apologize.

Citicards Cons: Unacceptable customer service, Rude customer service reps, Publicly shames card holders without good reason.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Citicards Reviews

  1. 81 reviews
  2. 27 reviews
  3. 19 reviews
  4. 2 reviews
  5. 4 reviews
Citicards reviews