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Last year, I tried to settle my account with Citicards. The customer service at citicards stated they can't offer me that option to settle my account. This year, I tried to do the same and I was denied. I asked to settle my account and my APR is still %29.74. Im going...
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1.0
#1104006
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Citicards - NOT HAPPY
Bought a product from a sales person via phone with the understanding I could review contract products (Real Estate related). They lied and I couldn't cancel and in fact charged me for something I never confirmed, on yelp this was a huge issue.. Brought this to Citi's...
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1.9
I didn't like
  • How little they care
#1100282
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I'm an excellent customer and my card is always suspended as they want to verify my purchase - sometimes as small as $38. I pay my balance in full each month, regardless of the balance. I've never been late in my payment. Standing at a counter only to have your card...
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#1095798
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Citicards

Citicards
#1089672
Uno de los peores servicio al cliente que es conocido desde el principio de los ochentas que comence a usar tarjeta de credito
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Short Review on November 20, 2016

Citicards
#958404
1.0
Details
I have had enough of this site not very good forget about it I'm going to no longer my debt
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Citicards Account Review

Citicards
#958177
1.7
Details
I still can't access my citi MasterCard account name is right phone number is right date of birth is wrong and social security number is wrong i have had this credit card over one year they up date there systems now I'm just stuck
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Citicards Account Review

Citicards
#953955
2.4
Details
Account information is wrong and was hung up on by supervisor what are you doing there so now what
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Citicard sent me a letter that I had contacted a lawyer and I should call them with more information on how they could contact the lawyer. I never contacted a lawyer, but they closed my account. They said, "Oh, we are sorry for the inconvenience and are trying to...
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1.0
I didn't like
  • Make a mistake and maybe they will fix
  • Spent over 4 hours on phone trying to get assistance
  • Bad customer service
#1091241
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In July I authorized a payment of $100.00 from my checking account and that is what I reviewed and submitted They changed the payment to the entire balance on my card. I notified them the day that it happened. They said 3 to 5 days for refund, then I notified them...
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1.0
I didn't like
  • I hate them bad customer service
  • Level of help
#1082032
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Have contacted CITICARDS twice about the recurring payments on my cards (I have 2 accounts) for several years, I had recurring payments, which was very convenient, then all of a sudden, whenever I make a payment it is in 2 payments. One at the first and one in the...
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1.0
I didn't like
  • I hate them bad customer service
#1071150
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There dispute service is a joke this online company had a trial offer online for four dollars ninetyfive cents on april 4 I ordered it that's the only charge I gave them permission to charge so on 4/18 I notice a charge for 89.95 I called Citi back and they said don't...
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1.0
#1070643
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Please explain to me how this program works---- I have signed up for what I thought was the program but nothing happened. What else must I do to use my points? I suspect this is a scam of some kind. Please respond to my inquiry with your own bits of information. If you...
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2.0
I didn't like
  • Easy deals
#1070433
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EVERY SINGLE TIME I try to log on to pay my bill, I am locked out. It says I have an incorrect log on. I then proceed to verify my identity and it says I don't know who I am! I know it is the system because I have a password saver that logs all my passwords and it's...
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#1054286
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Absolutely the worst customer "service" I have experienced anywhere. Called to have a replacement card sent after citi canceled my card for not using it enough, I guess. I was told by the citi rep after he processed and verified my information. that a new card was...
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#1033883
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