2.9
  • Handling of charge dispute1 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Jan 29
  • Credit Cards
  • Card Reissue
  • 28
  • REVIEW RATING 4/5

A month or so before my card expired, I called to ask when I should expect my new card. The person on the phone said I was worried about nothing because I had a whole month left and "of course" I would receive a new card in time. A week before the card was to expire, I used their chat feature online to make sure the card had been mailed. (I have a lot of things that get auto-paid through this... Read more

Was this review helpful? 0 0

  • Jan 13
  • Credit Cards
  • Philadelphia, Pennsylvania
  • Credit Card
  • 17
  • REVIEW RATING 4/5

I closed Citicard because I was not able to use it outside USA. The security level was set super high so no transactions went through, even though I set travel notifications clearly. I closed the card in September 2014. Several months later I found (Jan 2015) that I have a balance and interest was charged. The balance was because Foreigh transaction fee arrived 2 weeks after I closed the credit... Read more

Was this review helpful? 0 0

  • Jan 06
  • Credit Cards
  • Waitsfield, Vermont
  • Credit Card Charge
  • 29
  • REVIEW RATING 4/5

I held a citi. AT&T card for 24 years and never had a problem or dispute. Late last year, there was an obviously fraudulent charge on the account: $271 to T-mobile. I discovered later that the fraudulently purchased product was delivered in Florida. I live in Vermont. You would think that fact would be sufficient to support the credibility of my claim. At first, my amount was credited to my... Read more

Was this review helpful? 0 0

  • Nov 11, 2014
  • Credit Cards
  • Charlotte, North Carolina
  • Bank Account
  • 28
  • REVIEW RATING 4/5

Best buy just moved their cards over to these morons. Once they switched over late last year my bills started showing up DAYS before the DUE date, ontop of them not offering electronic bill pay, so it takes an additional 5 business days for my bank to get them payments, even though the payments should have been post marked, they ignored the post mark date and still charged my account late fees.... Read more

Was this review helpful? 0 0

  • Sep 29, 2014
  • Credit Cards
  • Credit Card
  • 38
  • REVIEW RATING 4/5

I called my CitiCard customer service and reported a breach of my card.A magazine marketing company charged my card without my approval. Citicard closed my card to protect myself but was not told that my Rewards point had to be used ASAP. When I went to use my reward points 6 or so weeks later they had been removed from the account record even though I was invoiced for the final bill.. After... Read more

Was this review helpful? 1 0

  • Sep 15, 2014
  • Credit Cards
  • Nashville, Tennessee
  • Credit Card Fees
  • 53
  • REVIEW RATING 3/5

I sent a check with my account number on it paying off in full my credit card balance. It was cashed within ten days and not posted to my account. I kept getting a bill and I thought they were just behind on their posting. Finally called and spoke to two agents and was told I would be given a conditional pay off until they can find the check!!! I did everything they asked and they wanted to... Read more

Was this review helpful? 0 1

  • Sep 05, 2014
  • Hotels and Resorts
  • New York, New York
  • Horrible Customer Service
  • 44
  • REVIEW RATING 4/5

I was with citi cards for ten years. Everything was ok until I ask them to help me to despute part of the transaction. We paid with citi Amex for our trip to Europe booked trough expedia. When we reached out destination it turned out that the hotels we got were different from what we booked. Worse!!! The room instead of garden, as we expected, had cementary view. Because there were no available... Read more

Was this review helpful? 0 0
  • From mobile
  • Citicards
  • Jun 26, 2014
  • by anonymous
  • #502836

They closed my account after I filed a fraudulent charge on my account. Sent me a new card but no letter staying that the new card wouldn't work either. Still haven't received a letter stating why the account was closed Add comment

  • From mobile
  • Citicards
  • May 22, 2014
  • by anonymous
  • #489205

Just the activation part was more time consumed then the application part,strange.... I have other cards and much differences in the customer ser.and the methods of activation. Well haven't used it yet hopefully not:-) Discover?sweet Add comment

  • May 15, 2014
  • Online Shopping
  • Aurora, Illinois
  • Ebay Buyer Protection
  • 45
  • REVIEW RATING 3/5

I ordered a 3 wheel bike and received a notification that it was sent on 4/22/14 just a few days after I placed the order on 4/19/14. As of this date (5/15/14) I have not yet received the item that I ordered. In reading the information 'your rights' on page 2, I understand that I should not be responsible for the costs as I meet all the criteria. Please investigate this matter and let me know... Read more

Was this review helpful? 0 0

Had an experience with Citicards?

Write a review

More results for "citicards"

Product Results

Tag Results

Did not find what you were looking for?
 
×
You are reading about Citicards.
Filing a new complaint about
×