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Citicards

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Citi Cards is the largest credit card on the global scale. The company operates about 150 million accounts. Citi Cards is the largest consumer business within Citi. The company has locations in 30 sites throughout North America and in other 45 countries of the world. It issues a variety of 37 cards for different purposes, including, for example, Citi® Diamond Preferred® Rewards Card, Driver's Edge® Platinum Select® Card, Citi® CashReturnsSM MasterCard® to mention just a few. Cards issued by Citi Cards are used for travel rewards collection, college purposes, business, etc. The web site of the company offers online application, detailed information on cards’ fees and terms of use, as well as constant Citi Cards promotions. Please try to contact Citicards Customer Service directly prior to posting any complaints on this site.

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Citicards Complaints & Reviews

Citicards Reviews

Anonymous
Citicards - Yet another way for Citibank to hit you with fees

I changed banks 11-25-11 and changed my Citicard autopay preferences 12-15-11 to the new bank. The new autopay was to be effective within 6-9 days per Citicard's website. BUT...

#289893
Jan 18, 2012
37

Aliatard
Citicards - Citi Cards wouldn't explain to me what would happen with an overpayment...

About two weeks ago, a gentleman (***) I WAS dating, offered to pay off the remaining $3,000 on my credit card. I reluctantly let him do so. Upon checking my balance online (which...

#278887
Dec 02, 2011
229

Eddy S
Citicards - Citicard credit card company is a joke

I received an offer in the mail from Citicard with my name on it. I have a credit score of 700 plus, have two credit cards and have never been late on any of my payments and they t...

#277590
Nov 27, 2011
257

Cbuddyh
Citicards - Citi Cards does not want to help you pay your bill

I have been trying to pay off my citi card balance for years. I was on a payment plan with citi cards that I could afford for a year. The year was up and now they are asking for ...

#275106
Nov 15, 2011
177

Shelby GT
Citicards - Citi Corp/Sudden drop of limit, increased interest %

Check you credit !! I have had citicorp credit cards for several years. I was shocked to have a sudden decrease of my available credit (from 40% of the limit used to almost 95% of ...

#275053
Nov 15, 2011
125

Eneteent...
Citicards - Citibank has Horrid Customer Service!

What a horrible experience! I have used citibank credit cards for over 3 years. I pay all of my expenses monthly on it and pay it off each month. I’m always on ti...

#267191
Oct 10, 2011
191

Momawesome
Citicards - Delays payment, then puts a hold on payment

I had trouble with Citi posting payments before, but what has occurred since I paid them $6,400.00 is insane. I sent the payment over 2 weeks ago. They have just now credited it ...

#265891
Oct 04, 2011
194

Anonymous
Citicards - Citi Credit Card Customer Service Is TERRIBLE

Okay so here's the deal. I applied for my first credit card ever, and was accepted (yayyyy i was so excited). This process was very simple and I commend Citi for that...let alo...

#264465
Sep 27, 2011
220

Anonymous
Citicards - CitiCard incompetence

Having had an arrangement to pay off a balance on my CitiCard, the autopayments were stopped with no notification to me. I began getting calls from a collection agency named UCB. C...

#253147
Aug 03, 2011
256

Anonymous
Citicards - Keeping money that we over paid.

My husbands account with citi credit card has an over payment of 120.00. He asked them 3 times to send him a check and are insistant on getting our checking account number. We tol...

#249108
Jul 15, 2011
273

Tinina10
Citicards - Citibank Credit card

I have been trying to have citibank refund my credit card for charges they just added to my account many months ago. I have wrote letters to the fraud Department and spoke with b...

#242747
Jun 11, 2011
452

Anonymou...
Citicards - Citibank practices unethical

I've had a Citibank credit card for 22 years. I've always paid it on time, never over the limit, good customer. Last year, they informed me they were raising my rate to 2...

#237775
May 15, 2011
843

ToHellWi...
Citicards - CitiCard customers beware

After more than a decade of being a satisfied CitiCard customer, their recent business practices changed the way I feel about this company. I recently paid off my account when my o...

#235611
May 03, 2011
269

Anonymous
Citicards - Confusing statements!

I am very disappointed with your new statements. They are confusing & not in the least consumer friendly! I would suggest Citicards return to the old style statements that were so ...

#234859
Apr 28, 2011
409

Kyennie
Citicards - Citicard keeps charging me on a card I do not have.

I never once used this card-in fact- I returned it to them a few years ago- and now after months of finally getting through to them- and they finally drop every thing they charged ...

#221796
Feb 15, 2011
297

Anonymous
Citicards - Card canceled after 13 years of paying bill on time

I have had a credit card for 13 years with citicards & today got a letter saying that they were not going to have us as clients, due to something on our credit that has nothing to ...

#221637
Feb 14, 2011
407

Anonymous
Citicards - Repeatedly send promotional offers after I asked them several times to stop.

I had a credit card account with Citi bank, paid them off, and cancelled the account. Since then they have sent promotional offers with the checks. I've called them several tim...

#218574
Jan 27, 2011
399

RedRover2
Citicards - Citi Card Rewards earned but not paid

In November I earned $30 in reward points using my Citi Card and noticed on my monthly statement that this money was not added to my "Rewards Available". I spoke to three different...

#216528
Jan 15, 2011
371

Nocrcards
Citicards - Raised rate even though I was never late on a payment.

Citibank was going to raise my interest rate to 29.99% even though I never missed a payment for over 16 years. I refuse to pay that rate so I closed my account and paid it off. I ...

#216527
Jan 15, 2011
242

Reuben J...
Citicards - Citi Card 0% APR Checks Scam

Since I'm unemployed and doing some necessary expenses I have resourced to the infamous Citi Card checks at 0% APR until Dec 2011. The ones they send you sometimes with your mo...

#213586
Dec 28, 2010
535

Anonymous
Citicards customer no service

I called Citicards customer service before I returned an item and they assured me it would be no problem, and that I had a zero liability account. Five weeks, multiple calls, faxes...

#212279
Dec 18, 2010
258

Anonymous
Citicards - It is illegal, take a stand.

I too have been a victim of Citi Financial's relentless phone harassment. In my case the payment was not even due until the following month and yet I still received 5-7 phone c...

#210094
Dec 04, 2010
367

Anonymous
Citicards - Illegal Business practices!

Without notice, Citi took away our home equity loan cap. We were in the middle of kitchen renovations. They caused checks to bounce, and forced us to sell our home sooner than we h...

#207257
Nov 15, 2010
380

Mike mer...
Citicards will not stop sending me tranfers checks. i've complained .

Citicards will not stop sending me transfer checks after i asked them twiceand i'm tired of this shoddy lack of respect and want an immediate reply and apology.i do not i...

#202653
Oct 14, 2010
665

Licenset...
Citicards - Citi-card & home depot credit services stole 236.00 out of my checking acct and wont return it

Will someboby please help me get my money back from the liars at citi bankhome depot credit services? They double debited my checking account in theamount of 200.00 whi...

#201386
Oct 05, 2010
829

Mary/ind...
Citicards - Citicard- AT&T card

I am just tried of the phone calls, when I try to set up a payment plan, they want me to may a outrageous payment. When, I tell them I can't make that payment, they said they have ...

#200507
Sep 29, 2010
371

DeAnne
Citicards keeps canceling cards and sending me new ones

Just as I get one card number memorized, POOF - Citizards cancels sit and sends me a different one. So I change all my accounts to the new one. A few months later, they cancel th...

#200132
Sep 26, 2010
417

Anonymous
Citicards - Citicard 's Questionable Collection Practices

Citicard made me an offer to settle my account with them that was late due to many financial setbacks this year. They would waive approx. $2000 of that debt if I would pay the rem...

#198598
Sep 15, 2010
455

Anonymous
Citicards - Citibank delays posting payments to get late fees.

Citibank (South Dakota) systematically delays posting of credit card customer payments in order to make payment "late" and charge late fees and interest. This has ha...

#196869
Sep 02, 2010
10424

Anonymous
Citicards - sick of sales

Called to activate my renewal card. I was using my prepaid phone as that's the only one I have so even the toll "free" numbers costs me so the shorter the phone call the bette...

#195693
Aug 25, 2010
359
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Related Information

Credit Cards
A credit card is a system of payment. It is named after the small plastic card. The card is issued to users of the system. The issuer lends money to the user to be paid later to the merchant. It is different from a charge card, since it does not require the balance to be paid off in full each month. It allows the consumer to 'revolve' his/her balance with the interest being charged. Almost all credit cards are issued by local banks or Credit Unions. They are of the same shape and size as indicated by the Standard. Credit cards are issued after an account has been approved by the credit provider. The validity of the card is verified using a credit card payment terminal or Point of Sale (POS) system. Sometimes poor security level of the credit cards and/or credit card systems can provide different possibilities for fraud. There's even such a thing as a black market for stolen credit card numbers, which are usually used quickly before the cards are reported stolen. So, be aware!

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