Home  »  Citicards

Citicards

Rating:
52 complaints

Citicards Icon

Citicards social reviews and reports. Join community by posting your own comments or complaints.

Citi Cards is the largest credit card on the global scale. The company operates about 150 million accounts. Citi Cards is the largest consumer business within Citi. The company has locations in 30 sites throughout North America and in other 45 countries of the world. It issues a variety of 37 cards for different purposes, including, for example, Citi® Diamond Preferred® Rewards Card, Driver's Edge® Platinum Select® Card, Citi® CashReturnsSM MasterCard® to mention just a few. Cards issued by Citi Cards are used for travel rewards collection, college purposes, business, etc. The web site of the company offers online application, detailed information on cards’ fees and terms of use, as well as constant Citi Cards promotions. Please try to contact Citicards Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

Citicards Complaints & Reviews

Citicards Reviews

Anonymous
Citicards - Citicard harassment
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I missed one payment. I owe them less than ninety dollars yet the continue to call me at least a half dozen times per day. I paid them already yet they continue to call me everyd...

#316673
May 05, 2012
38

Mwripper
Citicards watch out!
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

In my personal opinion: This company SUCKS! I had a CC dispute going on with them for over a month. I lost $2,000.00 to scammers because of them. They told me that it was not worth...

#305070
Mar 15, 2012
210

Anonymous
Citicards - REDUCING CREDIT LIMIT
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

CITIBANK CREDIT CARD REDUCED MY CREDIT LIMIT FROM 10,000 TO 750.00 BECAUSE LIKE MILLIONS OF OTHERS OUR HOUSE IS IN A SHORT SALE. BUT I ALWAYS PAY MY BALANCE OFF EVERY MONTH AND HA...

#304149
Mar 12, 2012
235

Unome007
Citicards - Robbery for the Disable
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I have been with citi bank since 2002 and put $23,000 dollars in their bank and I'm still their I receive a monthly income because of my disability only $700.00 monthly I must ...

#302711
Mar 06, 2012
235

Anonymous
Citicards cancelled my card because of Inactivity after 23 years!
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I received a letter from Citicards,in regards to my Thank-you Preferred Acct. They stated they cancelled my account after 23 years with them because of inactivity. I called them a...

#301686
Mar 02, 2012
219

Greatgra...
Citicards - Citicard harrassing greatgrandmother
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

After being polite 6 times when call center representatives called me, explaining that they have the wrong number and having them tell me they would remove it from their database I...

#301562
Mar 01, 2012
203

Eugenet
Citicards - Citi Bank bonus points forever???
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

If you look at their material, "Thank You Rewards or any portion thereof may be revised or terminated with 30 days prior written notice." I had a Citi Bank Air mi...

#301367
Mar 01, 2012
216

Anonymous
Citicards - Citibank Stole My Rewards
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

Cancelled my card for making TOO many cash payments. I lost more than $1200 rewards and they respond with IM SORRY SIR. I never missed a payment(balance in full) every month in m...

#294556
Feb 04, 2012
262

Anonymous
Citicards - Yet another way for Citibank to hit you with fees
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I changed banks 11-25-11 and changed my Citicard autopay preferences 12-15-11 to the new bank. The new autopay was to be effective within 6-9 days per Citicard's website. BUT...

#289893
Jan 18, 2012
283

Aliatard
Citicards - Citi Cards wouldn't explain to me what would happen with an overpayment...
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

About two weeks ago, a gentleman (***) I WAS dating, offered to pay off the remaining $3,000 on my credit card. I reluctantly let him do so. Upon checking my balance online (which...

#278887
Dec 02, 2011
443

Eddy S
Citicards - Citicard credit card company is a joke
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I received an offer in the mail from Citicard with my name on it. I have a credit score of 700 plus, have two credit cards and have never been late on any of my payments and they t...

#277590
Nov 27, 2011
478

Cbuddyh
Citicards - Citi Cards does not want to help you pay your bill
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I have been trying to pay off my citi card balance for years. I was on a payment plan with citi cards that I could afford for a year. The year was up and now they are asking for ...

#275106
Nov 15, 2011
417

Shelby GT
Citicards - Citi Corp/Sudden drop of limit, increased interest %
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

Check you credit !! I have had citicorp credit cards for several years. I was shocked to have a sudden decrease of my available credit (from 40% of the limit used to almost 95% of ...

#275053
Nov 15, 2011
312

Eneteent...
Citicards - Citibank has Horrid Customer Service!
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

What a horrible experience! I have used citibank credit cards for over 3 years. I pay all of my expenses monthly on it and pay it off each month. I’m always on ti...

#267191
Oct 10, 2011
351

Momawesome
Citicards - Delays payment, then puts a hold on payment
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I had trouble with Citi posting payments before, but what has occurred since I paid them $6,400.00 is insane. I sent the payment over 2 weeks ago. They have just now credited it ...

#265891
Oct 04, 2011
388

Anonymous
Citicards - Citi Credit Card Customer Service Is TERRIBLE
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

Okay so here's the deal. I applied for my first credit card ever, and was accepted (yayyyy i was so excited). This process was very simple and I commend Citi for that...let alo...

#264465
Sep 27, 2011
421

Anonymous
Citicards - CitiCard incompetence
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

Having had an arrangement to pay off a balance on my CitiCard, the autopayments were stopped with no notification to me. I began getting calls from a collection agency named UCB. C...

#253147
Aug 03, 2011
404

Anonymous
Citicards - Keeping money that we over paid.
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

My husbands account with citi credit card has an over payment of 120.00. He asked them 3 times to send him a check and are insistant on getting our checking account number. We tol...

#249108
Jul 15, 2011
483

Tinina10
Citicards - Citibank Credit card
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I have been trying to have citibank refund my credit card for charges they just added to my account many months ago. I have wrote letters to the fraud Department and spoke with b...

#242747
Jun 11, 2011
666

Anonymou...
Citicards - Citibank practices unethical
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I've had a Citibank credit card for 22 years. I've always paid it on time, never over the limit, good customer. Last year, they informed me they were raising my rate to 2...

#237775
May 15, 2011
1083

ToHellWi...
Citicards - CitiCard customers beware
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

After more than a decade of being a satisfied CitiCard customer, their recent business practices changed the way I feel about this company. I recently paid off my account when my o...

#235611
May 03, 2011
405

Anonymous
Citicards - Confusing statements!
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I am very disappointed with your new statements. They are confusing & not in the least consumer friendly! I would suggest Citicards return to the old style statements that were so ...

#234859
Apr 28, 2011
596

Kyennie
Citicards - Citicard keeps charging me on a card I do not have.
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I never once used this card-in fact- I returned it to them a few years ago- and now after months of finally getting through to them- and they finally drop every thing they charged ...

#221796
Feb 15, 2011
412

Anonymous
Citicards - Card canceled after 13 years of paying bill on time
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I have had a credit card for 13 years with citicards & today got a letter saying that they were not going to have us as clients, due to something on our credit that has nothing to ...

#221637
Feb 14, 2011
605

Anonymous
Citicards - Repeatedly send promotional offers after I asked them several times to stop.
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I had a credit card account with Citi bank, paid them off, and cancelled the account. Since then they have sent promotional offers with the checks. I've called them several tim...

#218574
Jan 27, 2011
601

RedRover2
Citicards - Citi Card Rewards earned but not paid
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

In November I earned $30 in reward points using my Citi Card and noticed on my monthly statement that this money was not added to my "Rewards Available". I spoke to three different...

#216528
Jan 15, 2011
559

Nocrcards
Citicards - Raised rate even though I was never late on a payment.
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

Citibank was going to raise my interest rate to 29.99% even though I never missed a payment for over 16 years. I refuse to pay that rate so I closed my account and paid it off. I ...

#216527
Jan 15, 2011
355

Reuben J...
Citicards - Citi Card 0% APR Checks Scam
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

Since I'm unemployed and doing some necessary expenses I have resourced to the infamous Citi Card checks at 0% APR until Dec 2011. The ones they send you sometimes with your mo...

#213586
Dec 28, 2010
763

Anonymous
Citicards customer no service
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I called Citicards customer service before I returned an item and they assured me it would be no problem, and that I had a zero liability account. Five weeks, multiple calls, faxes...

#212279
Dec 18, 2010
384

Anonymous
Citicards - It is illegal, take a stand.
5.0 PO Box 653091 DallasTX 75265-3091 1-800-347-4934 https://creditcards.citi.com/contact-us/

I too have been a victim of Citi Financial's relentless phone harassment. In my case the payment was not even due until the following month and yet I still received 5-7 phone c...

#210094
Dec 04, 2010
563
< Prev 1 2Next >
Reviews 1-30 of 52

Related Information

Credit Cards
A credit card is a system of payment. It is named after the small plastic card. The card is issued to users of the system. The issuer lends money to the user to be paid later to the merchant. It is different from a charge card, since it does not require the balance to be paid off in full each month. It allows the consumer to 'revolve' his/her balance with the interest being charged. Almost all credit cards are issued by local banks or Credit Unions. They are of the same shape and size as indicated by the Standard. Credit cards are issued after an account has been approved by the credit provider. The validity of the card is verified using a credit card payment terminal or Point of Sale (POS) system. Sometimes poor security level of the credit cards and/or credit card systems can provide different possibilities for fraud. There's even such a thing as a black market for stolen credit card numbers, which are usually used quickly before the cards are reported stolen. So, be aware!

Featured Complaints